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Let's Talk AAC: The Right To Have Access to Functioning AAC and Other AT Services and Devices At All Times (Communication Right #11)

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Welcome back to Let's Talk AAC - a series of questions and topics for discussion. NWACS will occasionally post a question or topic with related information. Join in the conversation! Add your experiences, resources, related research, etc. in the comments so we can all learn and benefit from each other's knowledge and experience.

reading time: 3 minutes

Updated 2/16/24 (removed a broken link)

Right #11 of the Communication Bill of Rights reads: The right to have access to functioning AAC and other AT services and devices at all times.

The need to communicate happens in all places, at all times, and under all types of circumstances.

In a storm? Raining? In the bath/shower/pool? At the beach? Yep!

When the power is out? During a natural disaster or other emergency? Yes!

When the high-tech device is broken/in for repair? When the battery is dead? Then too!

When in transport? When physically active (e.g., biking, walking, playing, etc.)? Absolutely!

When in an appointment (doctor, dentist, mental health, or otherwise)? Or when in the hospital? Definitely!

In bed? On the floor? In a chair/wheelchair? On the couch? Of course!

Any situation you can think of? Access to communication is an absolute must!

People who use AAC need to be able to fully meet their communication needs in all moments, regardless of the time or what is going on in the environment. This means teams need to plan ahead. It also means having a variety of communication tools as part of the communication system.

Everyday plan:

  • Establish a routine to keep the primary communication device clean, functional, and in good working order on a daily basis. This should include identifying who is responsible for specific tasks.

  • Have a backup (copy) of the communication tools.

    • For high-tech communication devices, make sure to create an electronic copy of the programming! Any time changes are made to the programming, make a habit of making a new backup copy. You never know when you will need to reload the communication program. It is frustrating (and heartbreaking) to lose all the work you have put into individualizing the program with the AAC user! Check with the device manufacturer/app developer for instructions on how to save a backup of the programming.

    • For high-tech communication devices, a backup can also mean a light-tech version. Make a paper-based copy! This can be used for modeling/providing aided-language input. It can also be used in situations where the high-tech device is not available (e.g., needs charging, is broken, around water, etc.).

      • Take screenshots, print, and laminate pages or

      • Print on waterproof/tear-proof paper

      • Some companies have PDF files you can download and print

    • For light-tech systems, make a duplicate copy just in case!

  • Create communication tools to meet the communication needs and situations in the AAC user’s life:

  • Develop a multimodal system of communication and ensure all team members recognize/know the AAC users’ multimodal signals, including

    • vocalizations

    • gestures

    • light-tech communication boards, books, etc.

    • mid- and/or high-tech tools

Emergency preparedness:

At home, at school or work, or in the community - emergencies can happen at any time. By their nature, emergencies are generally unexpected. So the best offense is a good defense. Be prepared. Consider the AAC user’s communication needs in these potential situations as you make “disaster/emergency plans”.

Advocacy:

Unfortunately, not everyone recognizes the importance of - and right to - having access to communication tools at all times. Yet. Unfamiliar communication partners frequently look past AAC users. They direct communication to whoever is with the person. We need to continue to educate and advocate. The Americans with Disabilities Act (ADA) requires that “title II entities (State and local governments) and title III entities (businesses and nonprofit organizations that serve the public) communicate effectively with people who have communication disabilities.” The effective communication rules are to make sure that people with communication disabilities can receive information from, and convey information to, covered entities. For more information, read this guidance from the Department of Justice on the ADA requirement of effective communication.

Shared by Kate Ahern, M.S.Ed

Text: This communication device belongs to: If found please call: In case of an emergency call: This is a medical device/auxiliary aid/augmentative and alternative communication device. The use has a communication disability and is entitled to this auxiliary aid at all times to meet their communication needs. (https://www.ada.gov/effective-comm.htm}

  • Kate Ahern recently shared this image in the AAC Through Motivate, Model, Move Out Of The Way Facebook group. Print on waterproof sticker paper and attach this to a communication device. It can be a helpful cue/reminder that access to a communication device is a right in situations when devices might otherwise be banned or removed.


Do you have a plan to ensure access to functioning AAC/AT at all times?

What would you add? Join the conversation by commenting below!

Other posts in this series:

Right 1 | Right 2 | Right 3 | Right 4 | Right 5 | Right 6 | More on Right 6 | Right 7 | More on Right #7 | Right 8 | Right 9 | More on Right #9 | Right 10 | Right 11 | Right 12 | Right 13 | Right 14 | Right 15

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